Friday 20th December
On 10th December, The Pinnacles, our annual staff awards ceremony, took place at the Victory Services Club in London, celebrating the exceptional achievements of our teams.
The event brought together over 150 Pinnacle colleagues to recognise and honour the dedication, talent, and hard work of colleagues across the organisation throughout 2024.
On the night, a total of 37 finalists were celebrated from across all areas of the business in seven different award categories, designed to champion both teams and individuals. The finalists were selected from over 340 nominations made by colleagues, who were encouraged to submit those who uphold Pinnacle’s values of trust, respect, involve, challenge and deliver excellence.
Hosted by Luke Smith, PSF Client Director, the evening featured addresses from Christopher Hodson, CFO; Perry Lloyd, CEO; and Andy Hulme CEO of the Hyde Group, with each award being presented by members of Pinnacle’s Executive Committee.
Peregrine Lloyd, Chief Executive of Pinnacle Group, said: “The Pinnacles highlight our gratitude for colleagues who truly embody the essence of being a Pinnacle employee. This year, it was a pleasure to honor such inspiring accomplishments and acknowledge those who have made a positive difference in the communities we serve.”
Congratulations to all of this year’s finalists and winners!
Employee of the Year
Janet Adams - Repairs Team Leader, Pinnacle Service Families (PSF)
One of the most highly anticipated awards of the evening is the Employee of the Year award. Each of our finalists is truly an asset to Pinnacle and we were thrilled to name Pinnacle Service Families, Repairs Team Leader Janet Adams as the winner.
From our PSF team, Jan is the heart of the National Service Centre. Her dedication, empathy, and resilience shine through in her work supporting clients, organising events, and fostering a welcoming environment. She embodies the spirit of Pinnacle, making a difference for colleagues and clients alike.
Congratulations to Janet and our other Employee of the Year finalists:
- Leon Simpson, Quality Manager, Projects & Governance
- Lucy Carlton, Property Manager, Place by Pinnacle
- Ryan McKeown – Housing Services Manager, PSF Administrator
- Lewis Spiers, Specialist Cleaning Operative, Soft FM
- Johnny Dankwa, Team Leader, Soft FM
- Cloe Allsop, Account Manager, B2B
- Andrew Atkinson, Industrial Supervisor, B2B
- Abraham Gibson, Facilities Assistant, Total FM
- Igor Kubiak, Facilities Assistant, Total FM
Team of the Year
Kenton and Tony - Soft FM Divsion
Kenton and Tony ensure Clapham Park Homes Estate maintains exemplary standards. Their attention to detail, tireless efforts, and impact on this flagship site exemplify Pinnacle’s values.
Congratulations to Kenton and Tony, and our other Team of the Year finalists:
- Technology & Innovation Development Team, Central
- Leicester Team, Homes
- Terry & Ricky, Soft FM
- David Brown Santaslo Team, B2B
- Ebbsfleet Academy, Total FM
Manager of the Year
Swarna Ragu - Team Leader
Swarna from our Brockley team, has served Pinnacle for 16 years and exemplifies resilience and leadership. Her ability to step up in critical moments and earn the trust of clients and colleagues is extraordinary.
Congratulations to Swarna and our other Manager of the Year finalists:
- Helen Barnes, Regional Customer Service Delivery Manager, PSF
- James Harrison, Contract Manager, Soft FM
- Diogo Florencio, Contract Manager, Soft FM
- Graham Callis, Contract Manager, Total FM
- Kate Mosey, Contract Manager, Total FM
Extra Mile Award
Jayne Rumble - Housing Officer, Pinnacle Service Families
The Extra Mile Award is for the best examples of one-off actions going well beyond the call of duty.
Jayne, from our Pinnacle Service Families team, showed extraordinary bravery when she responded to a fire at a military housing estate. Her swift actions in raising the alarm and evacuating neighbours prevented a potential tragedy.
Congratulations to Jayne and our other Extra Mile Award finalists:
- Gary Smith, Total FM
- Tina Smith, PSF
- Barry Holben, PSF
- Paul Mitchell, Homes, Brockley
Community Impact Award
Julie Impey - Community Manager
The Protect Our Planet Award is for the demonstration of outstanding positive contributions to our communities.
Julie has been with Pinnacle for 12 years and manages a Temporary Accommodation building for homeless individuals in the West End. Her compassion, resourcefulness, and unwavering support for residents have transformed lives and created a safe, welcoming environment.
Congratulations to Julie and our other Community Impact Award finalists:
- North Region South Housing Team, PSF
- Pinnacle North Multi-Contract Team
- Lewis Saunders, Soft FM
Protect Our Planet Award
Andra Stoicanescu - Contract Manager
The Protect Our Planet Award is for the demonstration of outstanding contributions to the environment.
Andra is a Contract Manager for Housing PFI Estate Services. She has championed biodiversity and community projects, from wildflower planting and bug hotels to supporting resident-led initiatives like community gardens. Her work benefits people and the environment.
Congratulations to Andra and our other Protect Our Planet Award finalists:
- Leeds & Kirklees Schools Team, Total FM
- John Gambrill, Total FM
The Innovation/Service Improvement of the Year Award
Ikram-Ul Haq - Regional Finance, Co-ordinator, Total FM
This award is for the demonstration of the best examples of innovation/service improvements in the year.
Ikram, Regional Finance Coordinator for Total FM South East, developed a Power BI dashboard revolutionising financial management. His dedication to smarter working has enhanced processes and improved service across contracts.
Congratulations to Ikram and our other Innovation/Service Improvement of the Year Award finalists:
- Sajan Raja, Data Analytics
- Kathryn McBurnie, PSF
